Refund policy
RETURN AND REFUND POLICY
30-Day Satisfaction Guarantee
We want you to love your Mandy Macabre purchase! If you're not completely satisfied with your order, we offer exchanges within 30 days of delivery.
How to Request an Exchange or Refund
If you receive a defective product or are unsatisfied with your purchase, please contact us through our website and include a photo of the issue. Once we review your request, we will:
- Send you a replacement product
- Provide a prepaid return label at no charge to you
- Ask you to return the defective item using the provided label
Eligibility
- Requests must be made within 30 days of delivery
- A photo of the issue must be submitted
- Items must be returned in their original condition
Processing Time
Once we receive your returned item, please allow 5-7 business days for us to process your exchange or refund.
Questions?
If you have any questions about our return policy, please contact us through our website.